All my new white clouds died within 3 hours?

Question

I got 5 white cloud fishes and they all died within 3 hours. Why is this? Could it be because i didn't treat the chlorine in the water (although, i never used to with my goldfish - they survived for 2 years) Or is it becuase i didn't leave the water over 24 hours

Answer 1

Well the white cloud mountain minnows are hardy fish but still they can die easily from:



The new tank which should being on cycle , and you should never put the new fish straight into the new fish tank as this could kill a fish , you should always wait 1 week before you introduce the new hardy fish into the new tank , because the good bacteria needs time to grow in the fish tank.



You should always add de-chloration or water condition when you put new water into the fish tank for every fish . it doesn't matter if the fish is hardy but still the water should be in good quality. the tap water contains lots of bad chemicals such as chlorine which could kill any fish if the water is not treated.



.also you should switch off the fish tank light for a two hours when you put the new fish , if the fish tank light is on this could stress the new fish too.



and i would suggest you to leave your fish tank for a cycle process which could take about 6-8 weeks also i would suggest you to test your fish tank water every week so you must monitor the ammonia, nitrate and ph levels. do not put any fish into non cycle fish tank, its always best thing is to cycle fish tank with out a fish as this could make easier .



EDIT:



Yes you could try to take the death white cloud mountain fishes into the pets stores and tell them that they had die because they didn't survive in the non cycle fish tank water and that they die from the shock. some pets stores do accept the death fish ( but you must bring the receipt and the death fish into the pets store as a proof ) . a lot of pets stores will offer a replacement of the pet but please do not accept replacement and ask for your money back and wait 6-8 weeks for your fish tank to finish the cycle with out the fish so then you could add safety the fish and also remember always add the water conditioner when you add the water from the tap into the new fish tank and the anti-stress treatment for your fish so the fish will live longer.





Oh also about the pet stores, some of the pet stores do not care what they are selling. and a lot of the pet stores just sales pets and fish tanks with out giving the correct information about the pet to the customer ( as many pet stores do not know about the fish). A lot of the pet stores are just for making money and all they want just to sale quick and lie to the customer just to make some profit.



45 L it wasn't enough for even 1 goldfish, probably your goldfish die from stunted growth and from bad water quality . usually goldfish can live up to 15-30yrs but 45L is good for the white cloud mountain minnows , but remember you must make sure your fish tank is cycle first

Answer 2

The store assistant clearly doesn't understand how a fish tank matures if they nixed cycling. Ammonia kills everything.



BUT 3 hours is too short a period for this to be the culprit for the fish death. Therefore shock and problems with the water chemistry without dechlorinator was the problem.



Goldfish should live over 15 years, so the fact the ones you had only last 2 in water without treatment does not indicate success.



Without water treatment average tap water can be heavy in metals as well as chlorine/chloramine. The shock of going from nice treated pet shop water to that could easily have been enough to cause them to keel over.



Stop listening to the advice from pet shops. They just want to sell you stuff.



p.s. White Clouds are sub-tropical, preferring the low end of tropical.

Answer 3

Did you cycle the tank?



"Our fish are guaranteed for 7 days when placed into an established tank



What does that guarantee mean and would it apply to me? would i be able to take them back?"



If you didn't cycle your tank, it doesn't apply to you; due to the fact that a established tank is a cycled tank.



This is what I mean by cycling a tank, please note a tank can take 2-8 weeks to become established.

http://www.fishtanksandponds.co.uk/the-basics/maturing-aquarium.html



Update:

"i asked the store assistant about cycling - they said white clouds weren't fussy on water conditions"



All tanks need to be cycled. No matter what type of fish you put in the tank.



The store assistant was misinformed or was telling you a lie.The store assistant job was to sell you fish, and might of gave you false information to make a quick buck.



Do you mind if I ask what size tank you have?

The reason why I ask is due to white clouds needing a 60 liter or 15 gallon tank.



Here is some more information on looking after white clouds.

http://www.fishkeeping.co.uk/modules/caresheets/caresheet.php?caresheetID=73



Update 2:

Yea, 45 L should be fine for 5 white clouds, but it won't be perfect.

Anyway follow my advice in cycling your tank and you should be fine.

Answer 4

White Clouds Fish

Answer 5

Possibly not for either of your accusations.



Usually fish die in the first few hours due to shock. A way to prevent deaths in the future:

*Whether you have just set up your new tank or not, this should not kill your fish.



1. Check your PH before adding in the fish. Adjust your PH accordingly and as close as possible to 7.0 as you can.

2. You will need water ager to reduce the chlorine in your water, you need to do this every time you fill up your tank or replace the water entirely.

3. Make sure that your water is at about 22-28 degrees.

4. When you have bought your new fish, keep them in the bag that they came in and put the entire bag in the tank, leaving the elastic band on the bag.

5. When you are doing this, turn off your light to reduce shock. Natural light only.

6. Leave for about 30 minutes to an hour.

7. Release the elastic and let the fish swim out of the bag on their own.

8. Do not remove the bag out of the water until all fish have left the bag on their own.

9. Feed the fish.

10. Wait a few hours until you turn your tank light back on.



Good luck.



Answer to your additional details.

No, companies don't want you to take the dead fish in, ha ha.

However, with that being said, they can give you replacement fish if you tell them your situation.

I bought two angels, five guppies and a cat fish. All but one lived, an angel and my other angel got pretty upset after that. I told my local pet store what had happened and they told me they could replace him/her, but I disagreed because I don't believe in just replacing a pet.

Answer 6

they died most likly because the tank size.....the minimum size tank for guppies is a 10 gallon and you can only keep 4 guppies in a 10 gallon fish tank did you cycle the tank..? And they were gasping for air because there was ammonia in the fish tank so they had no oxygen and they probably died because of ammonia poisouning thats to many fish for 4 gallon and for normal stocked fish tannks you need to do water changes once every week and you do them twice soooo that helped kill them faster and since the tank was over stocked it needed more water changes the only fish that should live in a 4 gallon is a betta fish and they should stilll have 5 gallons so now you know why they died bigger tank cycle the tank weekly water changes and stock the tank and dont overstock it should of reaserched before getting fishes never ever ever!! Listen to the . Inch of fish per gallon rule you cant keep a 5 inch fish in a 5 gallon fish tank and dont take advice from pet stores either remember do reaserch and get a proper tank before buying more fishes

Answer 7

prpbably two resons first u didnt put dechlorinaotr in the water( like humans drinking pond water) second u didnt cycle ur tank which can take 2-6 weeks depending on how u do it plus any fish is sensitive if the water is not in the right condition not just white clouds

Answer 8

Nope. Can't take them back.



Goldfish can sometimes survive chlorinated water because they're such a tough fish. White clouds are very delicate, so ofcourse they died. Next time dechlorinate before adding any tropical fish. With exception of perhaps betas, tropicals will not survive chlorinated water.

Answer 9

the tank wasn't cycled. The store assistant didn't know what he or she was talking about. All fish will die in ammonia which is what your fish did.

Answer 10

becuase u didn't leave the water over 24 hours

Answer 11

No established tank. No water treatment. Basically no clue what you were doing = dead fish. Simple!